PayPal, who made the shortlist in our Worst Companies of 2011, have been showing a wilful disregard for common sense again, this time getting someone to smash up a violin that survived WWII.
A vendor sold an old French violin to a buyer who disputed the label on the instrument. This isn’t uncommon in the violin market. However, instead of understanding what a label dispute means in the violin world, PayPal “made the buyer DESTROY the violin” as they deemed the violin to be “counterfeit”.
Is there such thing as a pretend violin? Either way, it appears that PayPal don’t have any problem with destroying instruments that have been “examined and authenticated by a top luthier prior to its sale.”
Of course, if you were a sneak, you could exploit PayPal’s system by buying a cheap, tatty violin, crying ‘fake’, smash it up at their behest and then make off with the expensive one complete with a refund. That’d invariably work with clothes and bags too, so well done PayPal.
Read the full story with correspondence and small print here.
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